Customer Service Agent Part-time May 2004 – Jan 2005 Philadelphia, Pennsylvania • Skycap for Primeflight Aviation Services serving Southwest Airlines
Customer Service Agent Part-time Oct 1996 – Jan 1997 Philadelphia, Pennsylvania • Skycap for ITS – Sky Valet serving Continental Airlines
A skycap primarily checks customer luggage for the airline and may issue boarding passes. This is a tipping profession. Occasionally I would help passengers in wheelchairs to their gates. Primarily I was stationed at the airport departures terminal but sometimes assisted in arrivals as needed. I enjoyed greeting the arriving flights as we navigated the jet bridge to meet the aircraft.
FUN FACT
Southwest Airlines contracted me to be their Disc Jockey & Master of Ceremonies for their Dec 2004 Christmas party